Hotel Casa Caracol – A Favorite for Families in Isla Mujeres
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Key details
About the Hotel
Miguel Hidalgo 24A Sm 01 Mza 20 Lte 14, Isla Mujeres, 77400,
-
Near Playa Centro
Very good
7.9
/10
Loved by Hotel Casa Caracol guests
free coffee
rooftop terrace
central location
hot water
good wifi
"Perfect location in the middle of shops and very nice restaurant...the best beach just 5 mn of work"
Toui from France
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"The location is great."
Adams from Canada
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"Great location on the main strip."
Smith from United States
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3-star downtown Isla Mujeres inn with family rooms and concierge service
Rooms
Hotel Casa Caracol offers family rooms with air-conditioning, private bathrooms, and free toiletries. Each room includes a TV, a kitchen with refrigerator, and a minibar. The hotel has 18 rooms in total, providing a compact base for exploring the island.
Facilities
Guests have access to a sun terrace and free WiFi in public areas. The hotel provides a private check-in and check-out service, a concierge, and outdoor seating. A tour desk helps arrange excursions, while currency exchange is available on site.
Location
The inn is located 33 km from Cancún International Airport and a short walk from Norte Beach. El Cocal Beach and Isla Mujeres Beach are also close by. Scuba diving opportunities enhance the surrounding area, making it a practical spot for beach and water activities.
Safety & Services
The hotel operates with CCTV in common areas, fire extinguishers, and key access. An invoice is provided for all stays, and non-smoking rooms are available throughout. The hotel is strictly non-smoking, ensuring a consistent environment for all guests.
Highlights
Location: 33 km from Cancún International Airport
Rooms: 18 rooms with kitchen and minibar
Services: Concierge, tour desk, currency exchange
Safety: CCTV, fire extinguishers, key access
“The genuine warmth of the staff truly elevates the stay here, making even a short visit feel considered. Its strategic placement means everything essential is within easy reach, a significant advantage for those wanting to explore. The thoughtful inclusion of amenities like reliable Wi-Fi and effective air conditioning makes it a sensible choice for a comfortable, uncomplicated island experience.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room
2 persons
12 sq. feet
1 Double bed
Air conditioning
Shower
room details
Triple Room
2 persons
18 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
Shower
room details
Family Room Bathroom
2 persons
20 sq. feet
2 Double beds
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.6/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Security
Currency exchange
Fire extinguishers
Key access
Services
Tours/Ticket assistance
Spa & Leisure
Sun terrace
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Hotel Casa Caracol Location
Miguel Hidalgo 24A Sm 01 Mza 20 Lte 14, Isla Mujeres, 77400,
Explore Isla Mujeres
Local Experiences Near Hotel Casa Caracol
Top Attractions
Activities
Dining
Entertainment
Playa Norte
2 minutes' walk
A stunning beach with soft sand and crystal-clear water, ideal for sunbathing or swimming, perfect for the entire family.
El Centro
7 minutes' walk
The lively town center packed with shops, eateries, and local markets, showcasing Isla Mujeres' vibrant culture and lifestyle.
El Malecon
5 minutes' walk
A picturesque seaside promenade featuring art installations and stunning ocean views, perfect for an evening stroll.
Playa El Cocal
10 minutes' walk
A serene beach known for its tranquility, offering a great spot for relaxation and picnics along the beautiful shoreline.
Snorkeling at El Farito
19 minutes' walk
An exciting snorkeling spot where you can explore vibrant coral reefs and marine life. Rentals available nearby.
Yoga on the Beach
10 minutes' walk
Relaxing beach yoga sessions offered daily, a great way to unwind and rejuvenate during your stay.
Visit Tortugranja
45 minutes' walk
A turtle sanctuary where you can learn about sea turtle conservation and even adopt a baby turtle.
Ruben's Restaurant Isla Mujeres
3 minutes' walk
Casual dining spot known for local seafood dishes, vibrant atmosphere, and friendly service. Reservations recommended.
Tangy
1 minute' walk
A charming eatery specializing in fresh, handcrafted pizzas and salads, perfect for a quick bite or relaxed meal.
Poc Chuc
2 minutes' walk
Authentic Mexican cuisine with a focus on traditional flavors, offering vegetarian and gluten-free options.
IceBar Mexico
45 minutes' walk
A unique bar made entirely of ice, offering cool drinks and a one-of-a-kind experience. Great for a fun night out.
Local Live Music Venues
10 minutes' walk
Variety of bars hosting live music and dancing, ideal for enjoying Isla Mujeres' vibrant nightlife and arts scene.
Tips on navigating the city
City Centre
Isla Mujeres 32 min · 1.6 mi
Airports
Isla Mujeres (ISJ) 22 min · 1.1 mi
Cancun (CUN) 53 min · 21.6 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Number of rooms:
18
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 52 verified reviews
8.0 /10
Great
75 %
Recommend
Breakfast
2.5/10
Cleanliness
8.4/10
Comfort
8.0/10
Facilities
7.6/10
Free Wi-Fi
7.5/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
9.3/10
Value for money
7.7/10
Pros
Central location
Helpful staff
Clean rooms
Family vibe
Security box
Cons
Street noise
Humid rooms
Lack of hot water
Guest reviews
based on 74 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.